Use cases
From customer onboarding to every critical operation, combine verification, identity and risk with the level of scrutiny each moment needs.
By moment
A reference guide to which WYA modules apply at each point of the customer lifecycle.
| Moment | Modules |
|---|---|
| Customer onboarding / account opening | verify + risk |
| High-risk login | identity + risk + verify |
| Transfers and sensitive operations | verify + risk |
| Access recovery | verify + identity |
| Credential and profile changes | identity + risk |
| Document signing | verify + risk |
By sector
Sensitive operations that anyone holding a stolen password could request from the app.
Sign-ups are verified with document, selfie and liveness; critical operations are confirmed with a selfie against the enrolled face.
Accounts opened in bursts to move funds, and withdrawals requested from devices that aren't the user's.
Verify validates every sign-up; Risk evaluates withdrawals and logins from new devices and asks for a selfie 2FA when the context doesn't add up.
Credit contracts signed remotely, where the signature must be attributable to the applicant beyond doubt.
The applicant is verified when requesting the loan and confirms their identity with a selfie before signing; every signature keeps its evidence.
Online subscriptions where you need to confirm that whoever takes out the plan is who they claim to be.
The subscriber verifies their identity with document, selfie and liveness at the sale; the same biometrics confirms ownership transfers and the handover.
Policies taken out with someone else's identity and claims that end up paid to a third party.
Verify validates the policyholder at purchase and confirms their identity when they file or collect a claim.
Sign-ups, loans and procedures that still require showing up in person or a password that gets forgotten.
Verify validates the member's sign-up and Identity gives them passkey access; loans are confirmed with a selfie.
Remote sign-ups, accounts recovered by third parties and data changes that open the door to impersonation.
Sign-up uses document, selfie and liveness; account recovery, data changes and teleconsultations are confirmed with the member's face.
SIM replacements and portings requested by a third party to take over the customer's accounts.
Risk evaluates every request in context and requires a selfie 2FA with Verify before the line is moved.
Compromised passwords and identity impersonation in procedures that used to require visiting an office.
Identity gives passkey access on identities verified with Verify; sensitive procedures are signed with a selfie.
Credit and store cards granted at the point of sale in someone else's name.
Verify validates the customer with document and selfie at the time of sale, from the store's tablet.
Employees onboarded and contracts signed without ever seeing the person.
Verify validates the new hire's identity with document and selfie, and the contract signature is tied to that identity.
